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Understand end to end business flow of Web sales channel
Conduct Training classroom( Product, process, selling skills, Soft skills, etc.) for New joiners.
Handholding of new joiner through OJT.
Understand the needs of training by TNI provided by quality team
Coordination with content team for designing content as per the tele sales requirement
Conduct refresher training as per TNI shared by quality team
Ensure met compliance and regulations requirement
Build the process to check the effectiveness the training
Circulate updated MIS to all stakeholder
Drive education series on product, process and ops so that it will increase the productivity of the caller and issuance rate.
Technical:- Insurance, Life insurance, Tele sales
|Experience||4 - 10 Years|
|Salary||6 Lac To 14 Lac P.A.|
|Industry||Financial Services / Banking, Investments / Insurance / stock market / Loan|
|Qualification||Other Bachelor Degree|
|Key Skills||Telecalling Telecaller Telesales Training Coordinator Trainer Insurance Life Insurance vendor management outsourcing In-house Outsourced Call center management Marketing|
|Contact Person||Dhruval Patel|
|Address||403 & 404, Adarsh Plaza, Opp. GSPC Gas, Nr. Raiya Telephone Exchange, 150 ft Ring Road|