Job openings for relationship manager in anand

Hello,
Greetings!!!
We have urgent requirement for the post of Relationship
Manager @ Anand
Designation: Relationship Manager–NRI

Location: Anand
 This position is primarily responsible for developing and maintaining banking relationships with a
select group of high net worth customers by providing them exceptional individualized customer
service; thereby achieving targeted growth and service norms.
 Develops new and expands existing NRI customer relationship for liabilities specifically and across
the range of Kotak product offering.
 Develops databases for lead generation, identifies market segments.
 Reviews and monitors effort of assigned Relationship & Sales team
 Plans and conducts special sales initiative and events for prospective and existing clients.
 Co-ordinates with other businesses to provide NRI customers with seamless access to other bank
products
 Tracks customer complaints/queries and turnaround times to ensure high level of customer
satisfaction and provide information for product and service enhancements.
 In depth product knowledge of all branch product selling skills ,customer service skills, MIS
familiarity, strong interpersonal skills, some public relations/event management experience,
knowledge of regulatory/compliance issues, knowledge of financial market place: e.g. competitive
offerings, changes in market place, etc. , knowledge of investment products, services and options.
 In-depth understanding of financial instruments, markets and macro micro economic processes
 Ability to carry along all the units involved in the customer service cycle to ensure customer
“DELIGHT”
Job Requirements:
 Numerical and analytical skills to calculate returns / Yields / EMI / Etc on products for customers.
 Adherence to all regulatory, statutory & corporate compliance standards and audit requirements in
full.
 Liaising with product management team, marketing and other centers for new product
development

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