Hi! Simply click below and type your query.
Our experts will reply you very soon.
Greetings of the day!!!!
Making calls per day with 60% contractibility
Call Quality to be maintained
Ensure Customer queries are closed end to end
Has an in-depth understanding of the market of operations and proposes changes if required as per market dynamics.
Understands how and to what extent business complexities impacts one\'s own area of work.
Is able to identify trends and analyze performance of self and various branches in one\'s geography.
Has expert knowledge of BA model, BA compensation and Agent commission and progression and uses it to deliver superior performance.
Is able to device plans to recruit, develop and sustain distributors on a long term basis with organization.
Strives towards achieving proportionate business contribution from all the branches of assigned territory. Makes a conscious attempt to understand and act on the consumer and customer needs in a prompt and positive manner. Ensures thorough follow up with customer contact center team to ensure that customer concerns are responded to with urgency and sense of responsibility. Uses the perspectives of the customer to resolve decision dilemmas on operational approaches & priorities. Finds opportunities to collect information from the most direct source on customer needs.
Is updated and aware of the products, systems and regulatory guidelines applicable to the department. Possesses thorough knowledge of policy life cycle and policy non forfeiture clauses and conditions. Has basic understanding of own role and utilizes required skills and knowledge for own area of work to complete routine tasks. Demonstrate basic understanding of SQL& MS Excel. Is updated and aware of the products, systems and regulatory guideline applicable to the department. Possesses thorough knowledge of policy life cycle and policy non forfeiture clauses and conditions. Has basic understanding of own role and utilizes required skills and knowledge frown area of work to complete routine tasks.
|Experience||0 - 5 Years|
|Salary||80 Thousand To 2 Lac 75 Thousand P.A.|
|Industry||Fresher / Trainee|
|Qualification||Other Bachelor Degree|
|Key Skills||Customer Care Representative Good Communication skill Persistency Officer|
|Contact Person||Ms. Priya|
|Address||403 & 404, Adarsh Plaza, Opp. GSPC Gas, Nr. Raiya Telephone Exchange, 150 ft Ring Road|