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Designation: Loan Officer - Telecalling
Department: Lead Management System (LMS)
Role/Functional Area: Tele Sales
Location: Kaushambi- Ghaziabad
Experience: 0.6 months -5 years
Salary: Best in Industry
Roles & Responsibilities:
• Prospecting with suspect leads. A suspect is a person who has still not decided on taking a loan.
• Converting a suspect to a prospect. This involves the following:
- Establishing contact with the prospect, this could involve several calls and may need a call at a time beyond office hours.
- This will also involve making calls at different times in order to achieve success.
- Need analysis
- Eligibility profiling
- Setting up an appointment
- Follow up with the prospect post every meeting with the sales officer until conclusion
• Basis feedback from the prospect, seek interventions from the senior sales resource or by your own-self in satisfying customer needs with the objective of converting the prospect to a customer.
• Responsible for conversion of suspects to prospects to customers.
• Provide support to the sales team in increasing conversions by:
- Prompt calling to all suspects / prospects
- Timely follow up with all prospects
- Cordial relationships with the sales officer mapped, collaborating with the sales officer in providing feedback, seeking feedback from him on your performance
• Responsible for complete knowledge of company products and policies as well as those of competition.
• Responsible for quality of the conversation, which entails the following:
- Product Knowledge
- Appraisal Skills
- Punctuality & TOS
- TAT commitments
Rojgari Placements Pvt Ltd.
|Experience||0 - 6 Years|
|Industry||Sales & Marketing / Business Development / Telecaller|
|Qualification||Other Bachelor Degree|
|Key Skills||Telecalling Telecaller Telesales Telemarketing Phone Banking Tele Sales Tele Marketing Tele Calling Voice Process Outbound Voice Process Loan Officer|
|Contact Person||Ms. Krupa|
|Address||403 & 404, Adarsh Plaza, Opp. GSPC Gas, Nr. Raiya Telephone Exchange,|