CIN Number
U74910GJ2011PTC064720
jobs@rojgariindia.com |
08048023570 |
+91-281-2588660 |
Rajkot
Training • Prepare training material for New
Phone Bankers
• Certification/ Motivation of Phone
bankers
• Timely Completion of training
• Coaching callers based on quality
scores for improvement
• Training to improve sales
Daily / Monthly
Quality Evaluations ▪ Ensure Quality Lead generation from
the Phone Banker
▪ Ensure regular monitoring of quality of
calls and completion of monitoring
within defined timelines
▪ Timely feedback to caller
▪ Collect customer feedback and review
scripts regularly
▪ Conducting Monthly certifications for
the unit to assess product/process/
system.
▪ Analyze the training requirements
bases the feedback shared.
Daily / Monthly
Job Description
MIS • Prepare the Quality MIS
• Ensure the MIS is published to the
relevant stakeholders on time.
Daily/ Weekly/ Monthly
Others • Assist in preparation of process notes
or system requirements
• Projects to improve overall lead
quality
Experience | 2 - 6 Years |
Salary | 80 Thousand To 5 Lac P.A. |
Industry | Accounting / Auditing / Taxation |
Qualification | Other Bachelor Degree |
Key Skills | Supervising/Leadership skills teamwork Relationship Building skills Advance Excel skills |
About Company
(246)Financial Services / Banking, ...
(170)Sales & Marketing / Business D...
(83)Manufacturing / Production / Q...
(62)Engineering / Engineering Desi...
(41)HR / Recruitment / Administrat...
(18)Supply Chain / Purchase / Proc...
(15)Accounting / Auditing / Taxati...
(11)IT Software - Application Prog...
(8)Front Office / Reception / Com...
(8)Hotel / Restaurants / Travel /...
(6)Health Care / Pharmaceuticals ...
(3)Beauty / Fitness / Spa Service...
(3)Analytic and Business Intellig...
(3)IT Software - ERP / CRM / EDP ...
(3)ITES / BPO / KPO / LPO / Custo...
(3)IT Hardware / Technical Suppor...
(3)Export / Import / Merchandisin...
(2)Cargo / Freight / Transportati...
(2)Education / Teaching / Trainin...
(2)Marketing / Advertising / PR /...
(2)Legal / Law Services / Judicia...
(1)IT Software - Network Administ...
(1)IT Software - QA / Testing / D...
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