919909905798 919909905798
Rojgari Placements Pvt. Ltd

Job openings for customer relationship executive in navi mumbai

Customer Relationship Executive (Collection) @ Mahape - Navi Mumbai

Navi Mumbai

o Handle incoming calls from & make outgoing calls to customers who have missed on their monthly payments (Collections - Soft Bucket)
o Handle incoming calls from & make outgoing sales calls to our loan customers promoting ECS ( electronic clearance system ) / SI ( standing Instruction ) / PDC ( post dated cheques ) as a regular mode of repayment of the loan ( part of the Collections Team )
o Handle incoming calls from & make outgoing calls to customers who have taken loans from HDFC Ltd and make service calls to them.
• Experience required:

o Minimum one year experience in domestic / international voice process Call centre, preferably in Collections, Sales or Customer Service.
o Candidates with prior experience in soft bucket Recoveries/Collections in call centers would be preferred.
• Education: Graduate/ Postgraduate in any discipline

• Functional area: Credit Risk Management - Recovery Call Center

• Desired skills:

o Excellent written and oral communication skills.
o Should be proficient in English, Hindi & local language based on the location. e.g. Marathi in Maharashtra.
o Good negotiation and convincing skills.
o Good interpersonal skills.
o Should be able to empathize and collect.
o Should be capable taking end to end responsibility and coordinating with other departments for resolution of customer issues and other requirements.
o Basic knowledge Computer knowledge and typing skills.
Qualification : Any Graduate
Experience : 1 to 5 years

Experience 1 - 7 Years
Salary Not Disclosed
Industry Banking / Investments / Stock Market / Financial Services
Qualification Other Bachelor Degree
Key Skills Customer Relationship Executive sales marketing Customer Care Associate

About Company

Company Name

Rojgari Placements Pvt. Ltd.

About Company One of the Leading NBFC Company
Contact Person Ms.Kavya
Address 403 & 404, Adarsh Plaza, Opp. GSPC Gas, 150 Feet Ring Rd, nr. Raiya Telephone Exchang, Raval Nagar,
Mobile 9723550030
Email ID career1.rojgari@gmail.com